National Car Rental is offering a mobile app that allows customers to customize their car rental selection from their phone. The app aims to minimize the stress of making reservations in-person. Customers who have arrived from a flight and are still in the terminal can request specific car models, colors, and packages remotely. Even though the service is only offered at 62 airport locations, National hopes to bump the total number to 200 soon.
Upon arrival from a flight, renters will be able to view National car inventories of the airport location directly from their phone. After selecting a car, the car is then secured for 15 minutes while customers collect their luggage and leave the terminal. The first airports to offer this service include Tulsa, Oklahoma, Richmond, Virginia and Omaha, Nebraska.